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FAQ

How do I choose the right transformer for my project?

To select a suitable transformer, key information such as rated capacity, primary and secondary voltage, frequency, installation environment, and local grid requirements is required.
If technical details are not fully defined, selection can be based on the application and operating conditions.

Oil-immersed transformers provide better heat dissipation and overload capability, making them suitable for outdoor and industrial applications.
Dry-type transformers are safer for indoor use, require less maintenance, and are commonly used in commercial buildings and data centers.

Yes. The transformers are designed for continuous 24/7 operation at rated load under normal operating conditions, making them suitable for critical power applications.

Transformers are available for low, medium, and high voltage applications.
Typical voltage levels include 400V, 690V, 6kV, 10kV, 11kV, 22kV, and 33kV, with various capacity options depending on project requirements.

Which international standards do the products comply with?

Products are designed and manufactured in accordance with international standards such as IEC, IEEE, and ANSI, and can be customized to meet local grid standards.

Yes. The equipment is suitable for data centers and AI facilities, where stable power supply, continuous operation, and high reliability are required.

Yes. Designs can be adapted for high temperature and high humidity environments through appropriate insulation, cooling, and protection measures.

Production lead time depends on the product type and level of customization.
Standard models usually have shorter lead times, while customized solutions require additional manufacturing time.

Project Ordering Process

1. Inquiry & Requirement Confirmation

We begin by discussing your project specifications, application needs, and any existing technical documents.

2. Technical Data & Drawing Submission

You share detailed electrical parameters, site layouts, schematics, or conceptual drawings for our review.

3. Engineering Review & Solution Design

Our engineering team analyzes your data and designs a customized system, ensuring compliance with standards and project goals.

4. Quotation & Commercial Proposal

We provide a detailed offer including technical specifications, pricing, delivery schedule, and terms.

5. Order Confirmation & Contract Finalization

Upon agreement, we finalize the order and sign the contract to officially launch the project.

6. Pre-production Planning & Approval

We prepare manufacturing drawings and documents for your final approval before production begins.

7. Production & Quality Inspection

Manufacturing proceeds under strict quality control, with optional inspections available at key stages.

8. Testing & Certification

All products undergo rigorous performance and safety tests, with certifications provided as required.

9. Packing & Shipment

Equipment is securely packed and shipped according to agreed logistics terms.

10. Delivery & On-site Handover

We ensure safe arrival of goods and provide necessary documentation for customs and installation.

11. Installation Supervision & Commissioning

Our engineering team can provide on-site installation supervision, commissioning, and startup assistance.

12. Project Close-out & Follow-up

We complete final documentation, provide training if needed, and maintain ongoing technical support.

HOW CAN WE HELP?

We respond to your needs first

Our Location

Huafei Road 9, Qianqiao,Huishan District, WuxiCity,China

Office Hour

Mon-Sun : 8am-6pm
6pm-7am customer service online

Email Address

aleo@aleopower.com

Phone Number

86-18661056678(Jett)

We recommend you to experience it in person:

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We look forward to saving you decision-making time and establishing transparent and trusting long-term cooperation!

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ALEO Team will respond you in 6 hours with best solution.